
Say Hi! to Hassle Free Support.
Finding the perfect branded items for your business can often feel like searching for a needle in a haystack.
MerchGuru simplifies this process, guiding you through a carefully structured three-step journey to ensure you find the ideal items to represent your brand and resonate with your audience.
By following these three steps, MerchGuru transforms the daunting task of selecting promotional gifts into a hassle-free process ensuring that the chosen merchandise effectively contributes to achieving your marketing goals.
Frequently Asked Questions
How do I choose the right product for my brand?
Choosing the right product depends on your target audience, budget, and branding goals. We recommend considering products that align with your brand message and are useful to your audience. Merch Guru is here to help you make the best selection based on your needs.
What types of products can I brand with my logo?
We offer a wide range of products that can be branded with your logo. These include apparel, drinkware, office supplies, tech gadgets, and more. If you have a specific product in mind, feel free to reach out to us for more information.
Can you send me a catalogue?
We believe in finding custom solutions for our clients. That’s why we ditch the catalogue and work closely with you to understand your unique needs, goals, and the message you wish to convey. Then we do the ground work to come back with proposals on items for you to choose from.
How do I submit my logo for branding?
To submit your logo, you can upload it directly on our website during the order process. We accept files in several formats, including JPEG, PNG, and vector files such as AI or EPS. For best results, a vector file is recommended.
What if I don’t have a logo in the right format, or worse, I don’t have a company logo yet?
No stress. At a nominal fee we can re-create your logo in the correct format. And if your business is new and you don’t have a logo, we can help you design one that works.
Can I see a proof of my branded product before finalising the order?
Yes, we provide a digital proof of your branded product for your approval. This ensures that the design meets your expectations before we proceed with production. Please review the proof carefully and let us know if any adjustments are needed.
What is the minimum order quantity?
The minimum order quantity varies depending on the product you choose. Typically, it ranges from 25 to 50 or 100 units. Specific details can be confirmed by contacting our customer service team.
How long does it take to receive my branded products?
The production time for branded products is usually 10 – 14 business days (excluding public holidays) after the proof is approved. Transport and or delivery times will vary based on your location. We recommend placing your order well in advance to accommodate any deadlines.
Can I cancel or change my order after it has been placed?
You can cancel or make changes to your order before the proof has been approved. Once the proof is approved and production has begun, changes or cancellations may not be possible. Please contact us as soon as possible if you need to modify your order.
Can I cancel or change my order after it has been placed?
You can cancel or make changes to your order before the proof has been approved. Once the proof is approved and production has begun, changes or cancellations may not be possible. Please contact us as soon as possible if you need to modify your order.

Business owners, marketing, communications, and procurement managers! It’s time to ditch the catalogue and elevate your brand with ease!
